Cancellation
An authorized invoice is not edited. It is cancelled by a signed event, and stays in the record.
- 1 Open the authorized invoice and choose Cancel. Only an administrator can.
- 2 Pick the reason (1, error in issuing; 2, service not provided; 9, other) and write the justification, 15 to 255 characters.
- 3 The event is signed with your certificate and sent. While it travels, the invoice is canceling.
- Accepted: the invoice becomes canceled and the DANFSe is rendered again with the CANCELADA mark.
- Refused by the government, or still unconfirmed after 5 attempts: the invoice goes back to authorized, with the reason in its history. Deadlines and conditions for cancelling are the government’s, and it is the government that applies them.
- To correct an invoice, cancel it and issue a new one. Substitution is not offered today.